Product Registration

Thank you for purchasing a Model 222B Genze E-bike. Warranties require online registration within 30 days from date of purchase.

Parts warranty only coverage from date of purchase provides the following:

  • 18 months for drive train and frame
  • 12 months for battery
  • Shipping of parts included while under warranty

Register Your Product

To register your product, you will need your e-bike’s serial number which can be found on the frame of the bike.

Once you have the serial number, register your e-bike by clicking the “Register Now” link below.